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IJIBE (International Journal of Islamic Business Ethics)
ISSN : 25020633     EISSN : 25024647     DOI : 10.30659/ijibe
Core Subject : Economy,
International Journal of Islamic Business Ethics (IJIBE) is a publication medium of research results in the field of Islamic business ethics. Islamic business ethics is a concept of business which based on Islamic values and principles. It is guidance for business actors to know what is right or wrong from Islamic perspective. This is aimed for the benefit of people and the welfare of broader community for either the present or the future.
Articles 5 Documents
Search results for , issue "Vol 5, No 2 (2020): September 2020" : 5 Documents clear
THE EFFECT OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) ON MUZAKI LOYALTY nihayatu aslamatis sholihah; a'rasy fahrullah
IJIBE (International Journal of Islamic Business Ethics) Vol 5, No 2 (2020): September 2020
Publisher : UNISSULA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/ijibe.5.2.90-99

Abstract

The aim of this research is to test the effect of customer relationship management (data and information, human resources, process, and technology) towards muzakki loyalty case study Yatim Mandiri Surabaya. this research was conducted with an associative quantitative approach. Number of samples that used in this research is 100 peoples who is active muzakki ini Yatim mandiri Surbaya and use purposive sampling technique. This research use a questionnare that calculates with Likert scale and analyzed with SPSS 23 version. The result of this research indicated that customer relationship management varible has significant effect and positive of muzakki loyalty. Based on the partial test result indicated that customer relationship management has partial effect of muzakki loyalty, and  based on the coefficient of determination test result, indicated that customer relationship management variable has a big impact as 33,7% of muzakki loyalty.
Halal Certification of Insect-Based Food: a critique AHMAD LABEEB TAJUDEEN
IJIBE (International Journal of Islamic Business Ethics) Vol 5, No 2 (2020): September 2020
Publisher : UNISSULA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/ijibe.5.2.100-112

Abstract

In 2013, the United Nations began to campaign for insect consumption as a rich source of high-quality protein and minerals, to thwart the predicted global food shortage and to reduce greenhouse emission. Consequently, entomophagy (or insect consumption) began to receive stronger impetus, and many food industries and investors are developing an interest in insect-based food production. With the global edible insect market estimated to reach US$1.2 billion by 2023, and the Halal industry predicted to reach US$2.6 trillion by 2023, a good understanding of the interplay between the two industries is a necessity. However, while more insects are increasingly becoming parts of processed foods globally, halal certification bodies do not hold a unified stand on the halalness of insects and their extracts, and some of the arguments raised by some Islamists lack rigorous analysis. This paper juxtaposed the views of the four Sunni Madhabs (schools of Islamic Canon law) on insect consumption and drew on the Qur’an linguistics to derive the relevant factors that must be considered when certifying insect-based gastronomic items as Halal. The novelty of this paper lies in exposing the cultural milieu that informed the verdicts of the classical scholars on insect consumption, which later became the harbinger for the controversies among the contemporary halal certification bodies. The paper seeks to pave the way for a unified Islamic stand with regards to insect consumption.     Keywords: Insect-consumption, Insect-based food, halal certification, Halalan-Tayyiban, Islamic Classical scholars. 
Understanding Halal Food SMEs’ Behavior Intention towards E-money Rina Sari Qurniawati; Yulfan Arif Nurohman
IJIBE (International Journal of Islamic Business Ethics) Vol 5, No 2 (2020): September 2020
Publisher : UNISSULA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/ijibe.5.2.113-124

Abstract

This study investigates halal food SMEs intention on use e-money. Prior to the existence of e-money, banking was a solution for small and medium enterprises (SMEs) in doing business and making transactions. Entering the era of the rise of fintech, banks are also competing in issuing their respective electronic money.  The lack of interest in halal culinary SMEs in using electronic money, it is important for fintech companies to be able to know and understand perceptions to increase interest in re-transacting using electronic money. However, these are few studies discussed behavioral intention in this new area. Consequently, this study examined the factors that influence SMEs' intention to use e-money. A total of one hundred respondents are selected using quantitative method as sources of data collection. The questionnaires are distributed using purposive sampling method in Surakarta, Indonesia. The software used for analysis is the SPSS 20. This study concludes with conclusion and limitation.
Enhancing Service Personnel’s Emotional Labour Techniques: An Empirical Case for Spiritual Intelligence Kazeem Olanrewaju Ogunsola; Rodrigue Ancelot Harvey Fontaine; Mohammad Tahir Jan
IJIBE (International Journal of Islamic Business Ethics) Vol 5, No 2 (2020): September 2020
Publisher : UNISSULA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/ijibe.5.2.125-144

Abstract

The paper aims to examine the relationship between emotional labour (EL) techniques of surface acting (SA) and deep acting (DA) with spiritual intelligence (SQ). Building on Multiple Intelligence Theory (MI), 373 service personnel, mainly teachers, were drawn through a list-based simple random sampling, from 30 secondary schools around Peninsular Malaysia. Structural equation modeling (SEM) was used to test the hypotheses, and the proposed model was assessed through renowned model fit indices. Findings revealed that SQ buffers EL costs, as both SA and DA routine became positively related to SQ. Proposed model had reasonable fit indices with χ² / df  ratio (1002.288 / 336) = 2.983, RMSEA (0.078) and CFI (0.931). Providing empirical support to the hypotheses that EL performance tends resonate well with spiritual intelligent service personnel. The adequacy of this paper’s findings is vital as it cut across all Faiths. Practically, it tends to stimulate service personnel towards a higher degree of self-awareness and imbue them with the capacity to be flexible, face and transcend pain and suffering. Socially, it sustains a friendly and cordial interpersonal relationship with others (customers). Policy wise, it informs organizations to re-align HR strategies to capture ‘Type B’ personalities. Theoretically, it stirs more research on SQ as it affects service personnel’s organizational behaviours. The paper is cross-sectional and limited to one group of service personnel (teachers). Future study may consider other groups to ascertain the generalisability of these findings. While augmenting body of knowledge on organizational behaviour, the study is pioneered as the first to propose SQ to buffer EL costs, in order to enhance SA and DA techniques.
Does Managerial Owneship and Islamic Corporate Social Responsibility Reduce Tax Aggressiveness? Maya Indriastuti; Fudji Sri Mar’ati; Dianing Ratna Wijayani
IJIBE (International Journal of Islamic Business Ethics) Vol 5, No 2 (2020): September 2020
Publisher : UNISSULA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/ijibe.5.2.145-155

Abstract

This study aims to test empirically the effect of managerial ownership on tax aggressiveness with Islamic corporate social responsibility as the intervening variable. The populations of this study were all entities listed in Jakarta Islamic Index from 2015-2019. 40 entities were obtained by using purposive sampling technique. All data were analyzed by using multiple linear regression analysis and sobel test. The results showed that managerial ownership has a significant positive effect on Islamic corporate social responsibility. In contrast, managerial ownership has a negative and insignificant effect on tax aggressiveness. Furthermore, Islamic corporate social responsibility has a significant negative effect on tax aggressiveness and Islamic Corporate Social Responsibility is able to moderate the effect of managerial ownership on tax aggressiveness.

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